Don’t leap to invest in AI—first, understand what it is truly capable of
With more than 23,000 people around the world, Publicis.Sapient, part of Publicis Group, is the world’s most advanced and largest digitally-centered platform focused exclusively on digital...
View ArticleThe Rise Of The Chatbots: Natural Language Processing And The Future Of...
Jordi Torras is the CEO & founder of Inbenta. He founded Inbenta in 2005 to help clients improve online relationships with their customers using revolutionary technologies like artificial...
View ArticleIt’s time to unlock dark data
Dr. Daniel Tapias is Founder and CEO of Sigma Technologies Global. Sigma was founded in 2008 and is headquartered in San Francisco, with a large footprint in Madrid. With extensive experience in...
View ArticleMicrosoft AI Research Gamble Could Soon Pay Off
One year on from its formation by CEO Satya Nadella as a fourth engineering division within the tech giant, the Microsoft AI and Research group has grown by a mammoth 60 percent. From an initial 5,000...
View ArticleThere’s A Crisis In Content Engagement – One Which AI Looks Able To Solve
The Content Engagement Crisis For those across the digital media spectrum – from advertisers to small businesses and press outlets – there is a growing sense of crisis when it comes to content...
View ArticleA Chatbot Is Just The Beginning
Chatbots are frequently touted as one of the most accessible AI solutions for enterprises looking to augment their customer service functions using new technologies. A May 2016 survey by Usurv found...
View ArticleFuture of Journalism Will Be Augmented Thanks to AI
It hasn’t been an easy couple of years for algorithms. Increasingly populated with content decried as ‘fake news’, ‘clickbait’, today’s highly personalized social media feeds are coming under...
View ArticleTo See The Future of Work, Look To Holistic AI
The world of work is changing fast. From augmented decisionmaking to automated process engineering, AI is driving efficiencies across businesses today – but these changes speak to much greater shifts...
View ArticleNatural Language AI Can Bridge the Customer Gap
Natural Language AI has improved rapidly over the last five years in its ability to understand, interact and think in multiple languages. Recent reports claim that the technology can now discern...
View ArticleYour New AI Research Assistant Is Here
By Ciarán Daly NORWAY – With more than 3000 STEM papers published every single day, scientific research is moving faster than ever before. As much as 50% of research papers are said to never be read by...
View ArticleReinvent The Customer Experience With Conversational AI
By Andy Peart LONDON, UK – Conversational AI allows you to reignite the customer experience with increased engagement, personalised customer service and improved customer satisfaction. No more wading...
View ArticleChatbot UX: 6 Ways to Keep Customers Engaged
by Rawan Abu Shaban When it comes to automating customer interactions, user experience is everything. By now, we’ve learned that chatbots wield the power to radically bridge the gap between businesses...
View ArticleArtificial Intelligence Process Automation for Enterprise Business Communication
By Dynamic AI56 According to Forbes, 85% of business communication is repetitive, time consuming, and costly – but imperative for enterprise success. In the near future, artificial intelligence...
View ArticleAn Introduction To Conversational AI
By Tara Wildt When it comes to customer care, the possibilities for applying artificial intelligence to increase efficiency, lower costs and improve the customer experience seem infinite. The question...
View ArticleIs Deep Learning Too Superficial?
by Jans Aasman OAKLAND, CA – Deep learning has been broadly acclaimed for its advanced pattern recognition abilities that are primed for working with data at scale. It can detect non-linear patterns...
View Article2019 Trends in Natural Language Processing
By Jelani Harper Aside from machine learning, natural language—in all of its manifestations, including Natural Language Processing (NLP), Natural Language Understanding (NLU), Natural Language...
View ArticleAI is the best present for holiday retailers
by Ravi N. Raj Holiday shopping can be stressful, frantic, and sometimes even disheartening for shoppers — and yet it’s easily the most lucrative time of the year for most retailers. According to The...
View ArticleGoogle’s Ultra-Realistic Virtual Assistant Goes Live
MOUNTAIN VIEW, CA – The long-awaited Duplex virtual assistant feature has now launched for a select group of Google Pixel phone users, following its announcement by CEO Sundar Pichai at Google’s I/O...
View ArticleCollaborative Bots Hold Key To AI Adoption In Workplace
by George Muir NEW YORK – In my first piece, I discussed the introduction of the 5th industrial revolution. It’s already begun, and like all revolutions it will dramatically change the way we work,...
View ArticleHow Artificial Intelligence Can Optimise Customer Loyalty
by Sal Visca Every successful marketing department needs to ask themselves at least two critical questions. Firstly, “what do our customers really want?”; and secondly, “which of our products or...
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