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Chatbot UX: 6 Ways to Keep Customers Engaged

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by Rawan Abu Shaban When it comes to automating customer interactions, user experience is everything. By now, we’ve learned that chatbots wield the power to radically bridge the gap between businesses and consumers through scalable conversations. Instead of the one-way efforts of traditional marketing, the limited bandwidth and knowledge of a salesperson, and the time-consuming process […]

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